Returns & Exchanges

We want you to love your Kosas products, but if you are not completely satisfied, we offer free returns on all orders within 30 days of purchase. Items must be in their original packaging and in gently used condition to be eligible for a full refund.

1

Start Your Return

Visit our online return portal and enter your order number and shipping zip code to initiate the process.

2

Print Your Label

Select the items you wish to return and download your prepaid USPS shipping label provided by our system.

3

Pack and Ship

Securely pack your items in the original box if possible, attach the return label, and drop it off at any USPS location.

4

Get Refunded

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing